Join a Leading 4-Star Hotel in Nicosia as a Front Office Supervisor!
Manpower Cyprus, on behalf of our client, a well-established 4-Star Hotel in Nicosia, is looking for a motivated and experienced Front Office Supervisor.
If you have a passion for hospitality and are looking to grow your career in a dynamic and supportive environment, we want to hear from you!
Your Role:
- Oversee daily Front Office operations, including Reception, Reservations, and Guest Services.
- Ensure exceptional service standards and smooth-running operations.
- Train and guide front-line staff to excel in guest service and sales techniques.
- Promote hotel services and facilities.
- Manage room revenue, monitor booking trends, and provide regular reports.
- Lead the team in promoting the hotel’s Loyalty Program and ensure guests are informed about benefits and offers.
- Continuously improve guest satisfaction based on feedback and insights.
What You Bring:
- Degree in Hotel Management or a similar field.
- 2+ years of experience in a similar role, ideally in a 3-star or higher-rated hotel.
- Knowledge of Hospitality Management Systems (e.g., Opera, Fidelio) and Microsoft Office.
- Excellent communication and leadership skills.
- Fluent in Greek and English.
- EU citizen or valid EU Work Permit.
What We Offer:
- A key role in a respected 4-star hotel.
- Opportunities to grow within the company and the global hospitality network.
- A collaborative and supportive working environment.