An excellent opportunity has arisen within the Hospitality industry in London. Manpower Cyprus is working with a forward-thinking Group of Companies, owner of a central London hotel and is currently looking to recruit a Hotel General Manager. This is an exceptional opportunity for a forward-thinking hospitality leader with strong business acumen and a passion for delivering outstanding guest experiences.
Key Responsibilities
- Strategic Leadership:
- Oversee all hotel operations, ensuring seamless coordination across all departments.
- Develop and implement departmental strategies aligned with overall business objectives.
- Lead and support departmental managers in achieving operational goals.
- Financial Management:
- Prepare, present, and manage the hotel’s annual budget and P&L.
- Interpret P&L statements, balance sheets, and cash flow reports to inform decision-making.
- Assess and validate financial data to ensure accuracy and alignment with budgetary goals and operational targets.
- Identify and capitalize on business opportunities to maximize profitability and market share.
- Report directly to the Board of Directors on financial and operational performance.
- Operational Excellence:
- Ensure full compliance with all operating controls, standard operating procedures, health and safety policies, and service standards.
- Drive continuous improvement in business processes and product offerings.
- Team Development:
- Foster a collaborative, supportive, and high-performance work environment.
- Champion professional development and teamwork across all levels.
- Guest Experience:
- Uphold the highest standards of customer service and guest satisfaction.
- Serve as the hotel’s ambassador, maintaining and strengthening the hotel’s values and guest-centric approach.
- Project Oversight:
- Oversee hotel renovation projects and ensure successful implementation.
Candidate Profile
- Bachelor’s degree in Hotel Management or a related discipline.
- Proven experience as a Hotel General Manager or in a senior hotel leadership role (preferably 3 star or higher)
- Demonstrated expertise in managing multiple hotel departments (Operations, Accounting, Management).
· Strong financial acumen and experience managing budgets, with the ability to interpret P&L statements, balance sheets, and cash flow reports.
- Ability to assess and validate financial data to ensure accuracy and alignment with budgetary goals and operational targets.
- Excellent written and verbal communication skills.
- Advanced proficiency in MS Office (Excel, Word, Outlook).
- Exceptional leadership, organizational, and team management abilities.
- Outstanding customer relationship management skills.
- Self-motivated, results-oriented, and adaptable.
- Experience overseeing renovation projects is highly desirable.
Remuneration & Benefits
An attractive and competitive remuneration package will be offered, commensurate with industry experience, qualifications, and expertise.