Manpower Cyprus, on behalf of a Leading Group operating across the industrial, marine, construction, logistics, and aviation sectors, is seeking to recruit a Service & Product Manager Specialist to join its team in Limassol.
Duties:
- Manage and develop the company's after-sales service portfolio, including maintenance contracts, repairs, and customer support solutions
- Coordinate with technical teams to ensure efficient service delivery and customer satisfaction
- Identify opportunities to improve service offerings, parts sales, and overall business performance
- Collaborate with the Warehouse Manager and Sales Team to support service operations and achieve departmental objectives
- Oversee technical training initiatives and ensure compliance with quality and safety standards
- Lead and support the service team, identifying development and training needs
- Perform any other related duties as required
Requirements:
- Previous experience in Product Management, Service Management, Service Coordination, or a similar role, preferably within the automotive, heavy machinery, material handling, or industrial sectors
- Bachelor's Degree in Engineering, Business Administration, or a related technical field
- Strong understanding of industrial equipment, including forklifts, hydraulic systems, cleaning robots, or similar machinery
- Good knowledge of CRM software, service ticketing systems, and reporting tools
- Excellent command of the English language, both written and spoken; knowledge of Greek will be considered an advantage
Remuneration Package:
- Competitive gross monthly salary of €2,000 – €2,500, depending on qualifications and experience
- KPI-based performance benefit scheme
- Pension Fund Scheme upon successful completion of the probation period